PollFlow WP — WordPress Plugin
Multi-channel polling, AI-driven voice surveys, drip campaigns, and statistician-grade analytics — without leaving WordPress.
If you’ve ever tried to run a real political poll, you know the drill: piece together Twilio for SMS, a different platform for voice IVR, a spreadsheet for results, an email tool for follow-ups, and a developer to make any of it actually work together. Every campaign cycle, you reinvent the same plumbing — and you pay for it.
PollFlow WP consolidates everything into one WordPress plugin you own and control. Built for political campaigns, advocacy groups, and research firms that need to move fast without surrendering data sovereignty to a SaaS vendor.
What it actually does
🗳 Real multi-channel polling SMS, voice phone calls, embeddable web polls, and email all run through one unified conversation engine. Respond on whichever channel they prefer — answers land in the same dataset.
🎙 AI voice surveys that don’t sound like robots Inbound and outbound voice calls use OpenAI’s gpt-4o to parse spoken answers naturally, with rich SSML pacing for human-feeling pauses, emphasis, and natural transitions. Optional ElevenLabs integration upgrades the voice to ultra-realistic synthesis — most respondents don’t realize they’re talking to AI on the first turn.
📅 Drip campaigns over days or weeks Schedule multi-step message sequences mixing question prompts with notification-only announcements. Each step fires on its own schedule. Auto-acknowledges replies to notification steps. The same drip campaign can include “Day 1: welcome” → “Day 2: poll question” → “Day 3: reminder” → “Day 5: closing question.”
🔑 SMS opt-in keywords Publish “Text JOINME to +1-555-XXX-XXXX” on flyers, social posts, or yard signs. Curious people text in, get auto-enrolled with full TCPA-compliant consent capture (we even auto-rescind prior opt-outs as fresh consent — with full audit trail). Multiple keywords per campaign for A/B testing your call-to-action.
📊 Statistician-grade analytics Crosstabs by age × county × party × gender × channel. Chi-square tests. Margins of error at 95% confidence. AI-generated executive summaries you can drop straight into a brief. Export to Google Sheets (Shared Drives + per-user master sheets supported), CSV, or printable PDF.
📱 Installable PWA dashboard Field teams install the campaign view on their phones. Drill into any campaign for live channel splits, response distributions, recent activity, drip step progress, and keyword performance — auto-refreshing every minute.
🛡 Compliance, built in TCPA opt-out footer on every SMS with the campaign’s display name. Reserved-keyword protection (STOP / HELP / etc. can’t be hijacked). Twilio signature validation on every webhook. Per-tenant data isolation. Single-use email tokens that can’t be replayed from forwarded emails.
Who it’s for
| Use case | How operators use PollFlow WP |
|---|---|
| Political campaigns | Track candidate favorability + likely-voter screening via SMS + automated voice calls in the weeks before election day |
| Issue advocacy | Drip campaigns to keep supporters engaged across a legislative session — notification updates + periodic polling |
| Research firms | Run targeted polls with full demographic crosstabs, weighted analysis, and exportable raw data |
| Local government | Constituent feedback via “Text MAYOR to …” opt-in line — auto-enrollment, drip updates, sentiment tracking |
| Universities & associations | Member surveys across SMS / Web / Email with single-pane analytics |
Why operators are switching to it
- You own the data. It lives in your WordPress database. No vendor lock-in, no monthly per-respondent fees, no surprise rate hikes.
- One Twilio number can serve everything. Smart inbound routing figures out which campaign a reply belongs to using recency + channel matching. No need to buy a new number for every campaign.
- Per-campaign customization without code. Different Twilio numbers, voice personalities, TTS engines, drip schedules, accept-strangers policies — all from the campaign editor.
- Real performance engineering. Rate-limited bulk sends, batched outbound enqueueing (10K-contact step in under a second), bounded log retention, shared-hosting-friendly cron — built for actual production loads.
- Self-service enrollment. SMS opt-in keywords + signed-token email landing pages mean your audience grows itself between campaigns.
- Multi-tenant from day one. Master admin sees everything; client users see only their own campaigns. Run an agency on top of it.
What’s in the box
| Module | What it does |
|---|---|
| Conversation Engine | Branching survey logic, parsing, opt-out keyword handling — works identically across SMS / Voice / Web / Email |
| Voice AI Service | OpenAI gpt-4o for spoken-answer parsing + natural SSML response generation, with three operator-selectable voice personalities |
| TTS Dispatcher | Polly (free) or ElevenLabs (premium realistic voices) — toggleable per install, with graceful fallback if ElevenLabs is unreachable |
| Drip Scheduler | Cron-driven step dispatcher with batched per-contact enqueue and per-channel rate limiting |
| Keywords Service | SMS-to-join enrollment with carrier-reserved-keyword guards and re-consent handling |
| Stats Engine | Crosstabs, chi-square tests, margins of error, weighting |
| Live Dashboard | At-a-glance ops view: campaigns, queue health, drip schedule, keyword activity, system health, recent events |
| PWA Companion | Installable mobile dashboard for field teams + master admins |
| Reset Tool | Selectively wipe test data per campaign before going live, without touching the audience |
See it running
Questions? Reply directly to this email or book a 20-minute walkthrough: https://logistics360llc.com/contact-us
Built and supported by Logistics 360 LLC. Made for campaigns that need to ship fast and own their data.
